Online shop trouble? We keep WooCommerce selling.
When your shop has a problem, it's not an inconvenience — it's lost sales, right now. We fix checkout errors, payment failures, and slow product pages, and we can look after the shop month to month so problems stop reaching your customers.
Shop problems we fix
Checkout errors
Customers reach the checkout and can't finish. Every one of these is a sale you already earned and then lost.
Payments failing or misbehaving
Stripe or PayPal declining valid cards, orders stuck in "pending", double charges.
Order emails not arriving
Customers don't get confirmations, or you don't get notified of new orders. Usually fixable in one visit.
Slow product and category pages
Shops carry more weight than brochure sites — images, variations, plugins. Slow pages lose buyers before they see the price.
Stock and shipping oddities
Stock counts drifting, shipping rates showing wrong or not at all, tax miscalculated.
Shop broke after an update
WooCommerce and its extensions update often, and an incompatible pairing can take the checkout down.
How we work on shops
1. Diagnose without disrupting
Full backup first, and we test on a copy of the shop where possible — your customers keep buying while we work.
2. Fix and verify
We fix the problem and place real test orders to confirm the whole journey works: browse, add to cart, pay, receive the email.
3. Keep it selling
Our €49/month plan covers shops too: careful updates, backups, and monitoring, so checkout problems get caught before your customers find them.
We had our WooCommerce store cleaned up, sped up, and properly optimised — and the difference has been remarkable. Page load times dropped significantly, the checkout experience is much smoother, and our product pages are finally ranking for the terms that matter.
They identified conversion blockers we hadn't even noticed and tackled them without any fuss. Sales have improved and the site just feels right now.
Common questions
Can you work on the shop without taking it offline?
Yes. We work on a copy where possible and schedule anything disruptive for your quiet hours.
Are my orders and customer data safe?
Yes. We back up the full database (orders, customers, products) before any work, and we don't touch customer data beyond what the fix requires.
What does a fix cost?
Most single problems — a broken checkout, missing order emails — are €250. Bigger jobs like a full speed overhaul get a fixed quote up front.
We're not on WooCommerce. Can you still help?
If you're on Shopify or another platform and want to move to WooCommerce — or the reverse — see website migration. For quick advice on which platform suits your shop, just ask.
WordPress & WooCommerce Plugins