Website broken? I'll fix it.
A broken website costs you customers every hour it stays broken. Tell me what you see and I'll find the cause — usually the same day. You don't need to know PHP, plugins, or hosting. That's the job. Once it's back, I check that customers can still find you and still get in touch.
What the screen is probably telling you
These are the messages I see most weeks on Irish WordPress sites. None of them mean the business is gone.
"There has been a critical error on this website"
Almost always a plugin or theme fatal after an update. WordPress is up; one file is throwing a PHP error.
White or blank screen
The site is still on the server. Display is dying before HTML gets out — often memory, a broken plugin, or display_errors off.
Site broke after an update
Core, plugin, or theme update that wasn't compatible with your PHP version or another plugin. Common after a host's silent PHP bump.
Contact forms not sending
Messages vanish. Usually wp_mail, SPF/DKIM on a .ie domain, or a form plugin that stopped talking to the host's mailer.
"Error establishing a database connection"
WordPress can't reach MySQL. Credentials, a full disk, or the database server is down — content is usually still there.
Layout suddenly looks wrong
CSS or a builder file missing, a CDN serving a stale asset, or a theme file overwritten. Rarely a whole rebuild.
How I actually diagnose it
I don't guess from the homepage. I work from a copy of the site so your visitors aren't the test environment.
- Backup first. Files and database, before I change anything. If an update caused it, I can roll back.
- Read the error, not the rumour.
debug.log, server error log, and the PHP version the host is actually running — often not the one you think. - Binary search the plugins. Disable via FTP/SFTP when wp-admin is dead, then bring them back one at a time. Same for the theme: switch to a default theme only long enough to prove the point.
- Fix the cause. Replace the broken plugin, restore the last good files, or patch the PHP mismatch. Then I load the pages that were failing.
You get a short note: what broke, what I changed, and how to stop the same update doing it again.
Included in €250 — and what isn't
Included
- Backup, diagnosis, and getting the site loading again
- Plugin/theme conflict, white screen, critical error, database connection, broken forms
- A plain-English summary when I'm done
Not this job
- A redesign or "while you're in there" new features
- Hacked site cleanup — that's a different scan
- Speed work unless it's what made the site appear "down"
If the site was also hacked, I stop and say so before doing extra work.
I used them for a complete overhaul of my website. High-quality, responsive and quick turning things around. Ciprian was always available to help with any changes.
Before you email me
How fast can you fix a broken WordPress site?
I reply within a few hours during business hours. Most broken sites are fixed the same day. A restore plus a stubborn theme bug can take a day or two.
Do I need a new website if mine is broken?
Almost never. A lot of Dublin web quotes jump to a rebuild. Critical errors, white screens, and post-update failures are repair jobs. I work on sites I didn't build.
What is included in the €250 repair?
Backup, diagnosis, the fix, and a note of what broke. Not a redesign, not malware cleanup, not a speed project — I'll tell you if those turned up.
What access do you need?
WordPress admin if the dashboard still loads. Hosting (cPanel, Plesk, or SFTP) if it doesn't. If you don't know where those logins live, I'll help you find them with the host.
WordPress & WooCommerce Plugins