A hacked site scares customers off with a red Google warning, damages your ranking, and gets worse the longer it stays infected. I remove the malware, close the hole it came through, and request Google to drop the warning.
"The site ahead contains malware" or "This site may be hacked". Visitors see that before they see you.
Often only for Googlebot or for visitors on phones, so you might not see it yourself.
Foreign-language pages or product spam ranking under your domain. That's injected content, not a plugin glitch.
Irish and UK hosts take infected sites offline to protect the server. I can deal with them to get it restored after cleanup.
Compromised sites send spam in the background and burn your domain's reputation.
Content you didn't publish, or users in wp-admin you didn't create.
Security plugins and "one-click cleanup" tools flag files. They leave backdoors, so the site gets reinfected a week later. I treat it as a compromise, not a notification.
wp-content/uploads, modified themes, mu-plugins, and dropped .ico/.txt shells.eval in post content and widgets, rogue options, cron events that phone home..htaccess redirects, unexpected cron, world-writable directories.Then I update what's out of date — outdated plugins are how most of these infections start — and lock down logins and file permissions.
Cleanup without a review request leaves the red interstitial up. After the site is clean I:
If your host listed you as a spam source, I help with that request too.
Our site cormachassett.ie was essentially dormant, but the technical SEO and security audit completely revived it. The audit uncovered issues we didn't even know were holding us back.
No. It can alarm. It does not reliably remove backdoors, rogue admins, or database spam. That's why reinfection is so common after a cheap plugin "cleanup".
Search Console review request after the site is actually clean. Google is slow if you ask while the backdoor is still there.
No. I clean the existing site. Pages, posts, images, and orders stay.
Not through the same hole — closing it is part of this job. Reinfection later is nearly always an unmaintained site. That's a €49/month care plan if you want someone watching afterwards, not a second cleanup pitch in disguise.
No. You can use anyone. I'm happy to deal with the host on your behalf.