A hacked site damages your reputation and your Google ranking, and it gets worse the longer it stays infected. We remove the malware, close the hole it came through, and get any Google warnings cleared.
"The site ahead contains malware" or "This site may be hacked". Visitors see it before they see your site.
Visitors click your link and end up on a spam, pharmacy, or gambling site.
Search Google for your business name and pages appear in foreign languages or selling products you've never heard of.
Hosting companies take infected sites offline to protect their servers. We can work with them to restore it.
Hacked sites often send spam in the background, which gets your domain blocklisted.
Your homepage shows content you didn't put there.
We take a copy of everything as-is, then scan every file and the database to map out the infection.
Hackers leave hidden entry points so they can come back. We remove the visible infection and the backdoors, then update everything that was out of date.
We lock down logins and file permissions, then submit review requests to Google so warnings are removed. You get a summary of what happened and what we changed.
Most cleanups are done within one to two days. Google usually removes its warning within a few days of our review request.
Not through the same hole — closing it is part of the job. Most reinfections happen because sites are left unmaintained afterwards; our €49/month maintenance plan keeps everything updated and monitored so it stays clean.
No. We clean the existing site rather than wiping it. Your pages, posts, images, and orders stay.
Your hosting login (or your host's name so we can guide you), and WordPress admin access if the site still loads. Everything is handled confidentially.
No. Hosts often offer their own paid cleanup, but you can use anyone. We're happy to deal with your host directly on your behalf.