Get Help

Frequently Asked Questions

How quickly will you reply?

Within a few hours during business hours. Emergencies — a site that's down or hacked — are prioritised.

What's included in the €49/month WordPress maintenance plan?

Regular updates for WordPress core, plugins, and themes, malware protection, uptime monitoring, and website backups (subject to usage and storage limits). It also includes guidance for server software and CDN settings. No contract — cancel any time. Full details here.

Can you fix my website if it's down or hacked?

Yes. The €250 emergency service covers critical errors, malware cleanup, migrations, domain changes, DNS or SSL issues, and broken contact forms.

My contact forms aren't sending emails — can you fix that?

Absolutely. We troubleshoot and fix email deliverability issues, whether it's server settings, form plugin misconfiguration, or DNS (SPF, DKIM, etc.).

What's included in a custom WordPress website build starting at €1,200?

A fully custom, mobile-responsive design, SEO-friendly structure, performance optimisation, lead capture forms, and a full handover with documentation. You also get 90 days of email support after launch.

Will I be able to update the website myself?

Yes. We provide clear handover documentation so you can confidently update content, add pages, and manage your site going forward — and you always keep full access to your own site.